Privacy Policy

Who we are

Heaven Nights DMC is a destination management company based in Kozhikode, Kerala, India, providing ground handling and travel services to trade partners. For any question about this policy or your personal data, contact us at info@heavennightsdmc.com.

What we collect

When you submit an enquiry we collect the name, email address, subject and message you provide. If you contact us by WhatsApp or telephone we hold the contact details you use. We do not collect payment details through this website.

Why we use it

Solely to respond to your enquiry, to provide the services you request, and to maintain our business relationship with your agency. We do not sell personal data, and we do not use it for automated decision-making.

Cookies and analytics

We do not set analytics or advertising cookies of our own. If that changes, we will ask for your consent before any non-essential cookie is placed, and this policy will be updated first.

Our contact section embeds a Google Maps view so you can find our office. Loading that map may set cookies controlled by Google, governed by Google's own privacy policy rather than this one.

Your rights

Under India's Digital Personal Data Protection Act, 2023 you may request access to the personal data we hold about you, ask us to correct or complete it, ask us to erase it where we no longer need it, and withdraw consent you previously gave. Write to info@heavennightsdmc.com and we will respond within a reasonable period.

Retention and security

Enquiry records are kept only as long as needed to serve the enquiry and meet our legal obligations. Data is transmitted over HTTPS and access is restricted to the team handling partner enquiries.

Enquiries are delivered by email, so the contents pass through our email provider and our website host. We do not share enquiry data with anyone else.

Changes

We may update this policy as our services or obligations change. The date above always reflects the current version.